Showing posts with label startup India. Show all posts
Showing posts with label startup India. Show all posts

Thursday, 2 March 2017

Mona Lisa, Adam Smith & The Success Equation

Here's an experiment. There's Rafiki holding Simba up above his shoulders. Do you think you'd define success the same way as Rafiki did in the Lion King? Picture credit: The Lion King
“College di gate de is taraf hum life ko nachate hai… te duji taraf life humko nachati hai,” said Aamir Khan’s character DJ in the movie Rang De Basanti with his unkempt hair. While it’s a complex web that forms the amorphous dance floor of life that forms the stage for DJ’s dialogue, this essay really just focuses on how capitalism interweaves a major part of that dance floor and affects how ‘successful’ and happy one is.

The Backstory
A friend at work prompted this subject when she was writing about ‘decoding success’. It made me think too - in our capitalistic world, how do we define success? What is success and is it the same everywhere and every time? Let’s say everything about us – professionally and personally – remains constant. Now, would you be happier if you were in free-market heaven US? And what about tightly controlled North Korea? Would the same professional achievements lead to the same idea of success? Would the ideological drive override the thirst for material success?

Or would you be happier if you’d achieved it all in the blooming 1960s than now? Try this with a few more questions and you’ll probably agree that what we call success could be so different in these different times and circumstances. So it’s so much a product of a varying set of factors that include material success, professional achievement, ideological drives and more. Perhaps Maslow’s hierarchy of needs would have so much to add here.

Anyway, let’s get back to capitalism for now. There’s little denying, that today, capitalism is the force that influences our personal lives, professional decisions and more importantly our political and economic systems. While there’s opposition to it, it mostly does find a way to call the shots, in part or as a whole. The fact that success is more often than not defined, or at least described, in terms of material success and wealth generated is testimony to hoe much capitalism affects our lives.

The Mona Lisa, perhaps the most
famous painting in the world, was painted
by Leonardo da Vinci in the 1500s. But
do we call Leonardo a gifted,
master artist or a successful artist?  
Think about it. We talk about great artists who paint or have painted masterpieces, gifted musicians who make restless souls come alive and beautiful minds of scientists who make astounding discoveries among other things, but we hardly ever call use the word successful when talking about them. The usual words reserved for them are gifted, great, beautiful, unconventional and legendary et al. Successful is, however, mostly reserved for those who excel in terms of creating businesses, achieving professional heights and accumulating wealth. Isn’t that capitalism playing on our minds?

So capitalism shapes the world around us in such a manner that it influences so many of our decisions, including about our work. Jeff Hammerbacher, the man who’s credited with coining the word data science, also had another important set of words to say. In this ‘post-truth’ era though, I really cannot guarantee if he said it, even after some research. Anyway, what he supposedly said was, “The best minds of our generation are thinking about how to make people click on ads.”

While not all great minds may be preoccupied with creating click-baits, that one-liner is really quite telling. Doesn’t that tell you how much capitalism influences our ideas and our professional choices? And clearly, what affects our professional decisions is bound to affect our happiness quotients as well. Quotient! Look it me trying to quantify happiness, another gift of capitalism maybe.

Adam Smith was the first to spot
the invisible hand. Aren't invisible
things difficult to regulate? 
So where does capitalism derive that power to affect our happiness then? Well what’s inherent to capitalism is laissez-faire – the idea of a free market where private ownership is the boss, where things are left free to take their own course. Here, it’s the invisible hand, as Adam Smith wrote centuries ago, that runs the show.

And as this invisible hand pushes people to maximise profits, it provokes competition. So while it implies that the quality of products and the costs of production are constantly worked upon and innovation thrives, it also sparks a fear of missing out (FOMO in our lingo today) and often kills the idea of taking things slow. (There are other issues with capitalism too, but this essay doesn’t contend with those.)

An Individual’s Conundrum
So while it is good for economic prosperity and should ideally be self-moderating, capitalism has other by-products in terms of how it affects individuals professionally, personally and emotionally. Of course, one may also argue the other way, that it also has its rewards. Individuals reap the benefits of professional success too then and amass wealth. But that’s just capitalism’s nature; the price payers always outnumber the beneficiaries.

While desks today look cleaner with the advent of
computers, the work load has perhaps only risen.
Or is your desk still as messy?
Picture credit: Carrotstown
Professionally, it pushes people relentlessly and can lead to individuals burning out – physically or mentally – as they are being driven by their immediate needs, the invisible hand and the social contexts around them. And like the click-bait example shows, it literally can make people opt for peculiar yet paying jobs that may not make one happy. Now tell me, how many times have you sidelined something you loved to do for a job that paid more?

Personally, it just takes away so much of your time. It makes you work more. Perhaps one the top economists of all time, and a ‘successful’ one too given his stock market adventures, JM Keynes had predicted almost a century ago that as our economies develop, our future generations will have to work less and less and will have more time for leisure. Well, wonder what happened. Most of us have really just been working more. 

Sacrificing those Saturday night plans with friends for
the work meeting to crack a deal for the company.
How tough is that choice? 
Working more is great when passion and interest are combined, but most people aren’t that fortunate. And even for the ones who are, work really knows ways to get the better off them. Haven’t you been forced to call off Saturday night plans with friends for work? It’s easy to see now where DJ was coming from with that Rang De dialogue.

And well, we all know how all of that can play on us emotionally. While some thrive of professional challenges and entrepreneurial adventures, for many professional burdens can hurt our state of mind, and our relationships. Professional ups and downs really affect us, and the feeling of being in a perpetual maze or race can leave us distraught and isolated. And while we all have our coping mechanisms, don’t we need a little more than those?

The Success Equation
It’s a cost then, which is attached to the prize. In our individual quests for professional success, we are often told hard work is the only option. Even so much of the content we consume suggests the same – let's look at Suits where the Harvey and Mike are always shown working till late in suits while their personal relationships are underplayed – or the exact opposite in form of an escape from it all  for instance Two And A Half Men where work was hardly ever featured.

And while hard work is not something to shy away from, it’s important to prioritise amidst our individual and combined struggles to achieve economic prosperity and emotional happiness, because aren’t those, in their subjective proportions, crucial conditions of being 'successful' in life, as we know it today?


Will I sleep better if I complete that presentation for office in time or will I be happier if I play with my unperturbed beagles in the mud for a little while? Such tradeoffs, it’s almost criminal. And while capitalism will always prioritise profits, shouldn’t we prioritise happiness as well? And the twain shall only meet in a fine balance, if at all. While they derive so much from one another, they can also turn on each other.

We are all born different. So while we can have common
measures to contextualise success, can we really have a
universal set to define it? And more importantly, should we?
Picture credit: Maya Eye Photography
So how one defines success may always be a function of our achievements, our emotional wellbeing (those are so subjective too), the tradeoffs, our ideological inclinations and our backgrounds. There can be so much too. While to some the achievements may outweigh the tradeoffs, to others the tradeoffs may be heart wrenching. To many ideological drives may define their route to success, to others material wealth may be paramount. 

And while I’ll let you work on your own equation of success, let’s look at success as a combination of elements and in the context of the times and ideas that shape our world. Only then perhaps, will we really be able to answer, how 'successful' we are. And however far or close one may find oneself to that 'success' and its contributors, do keep working, but perhaps in a different way, and maybe even on a different thing, because work still will always remain one of the keys to whatever we call success in the end.


PS: The essay title itself may have been click-bait here. Couldn't resist. Also, the use of the words cost, equation and quotient among others in this essay are by themselves also indications of how our minds (at least mine) have been attuned to evaluate things in life – in form of (two-way) transactions, even when we have Mastercard ads on loop, reminding us that some moments in life are ‘priceless’.

Wednesday, 30 November 2016

Lessons For Startups From The Indian Demonetisation Drive

Should startups be only learning from startups, or do lessons from all walks of life apply? Well, at least those lessons can't hurt to study. Photo credit: Creative Orange

To many the world over November reminds of ‘No Shave November’, but this time around in India it’s come to be dubbed as ‘No Cash November’. While that’s said to be a short-term affect of a massive demonetisation move initiated by the government, it’s led to a lot of talk. Some hail it, and some trash it.

Whatever side you are on, we think there are a lot of lessons that young entrepreneurs and startups can derive from it. And while the size of the move is mammoth, it’s nature permanent and the force behind it is equally overpowering, here’s what it taught and reminded us about:

Don’t Shy Away, Be Bold
In startup language: Do Epic Shit
While all of us get ideas all the time, we don’t execute all of them. Sometimes we even reject them before giving them some thought. But this move by the government reminds us that no idea should be rejected straight away without much ado. Can you imagine what this idea may have sounded like when first mooted? Could even have been ridiculed, but it still came through and is now being touted as a big bang measure. So don’t shy away and think big and fresh.

But Do Thorough With Research
In startup language: Beta First
The aftermath of the announcement showed that the government was found wanting in quite a few areas – from the recalibration of ATMs to confusion in rural markets – things could have been done differently. Perhaps some more groundwork could have helped, that’s what the imperfect execution suggests. While the government can say the surprise element could not be compromised, startups don’t have that option. That’s where good research and Beta testing really matter. Let them inform your decisions.

Execution Trumps Idea
In startup language: Get Shit Done
Yup, Trump is everywhere. Anyway, while we can take time to try and find loopholes in the move, one must recognise that such a big move really was made. It’s a move that was proposed even two years back and ignored. It’s something that’s been on the table for quite sometime, but being on the table doesn’t always cut it. So while there may be political motivations too, this is a reminder that an idea by itself is nothing unless executed. Have an idea? Then get to work!

Team Work Is Crucial
In startup language: Great Teams Win
There are multiple ways of looking at it. Let’s take these two – the move is a success in terms of how the government, bankers and bureaucrats together are keeping things going while mitigating chances of a mass protest. The other is that it’s a failure with long queues, deaths, and some protests. Either way, this underscores the importance of a team. Ultimately, it’s the team executing the idea and that’s what defines how it performs. So always work on building a strong and diverse team while keeping everyone involved. Internal communication is key too. Can you imagine this move with the Prime Minister not taking the RBI Governor into confidence? It also, in the same breath, underlines the role of a good leader. So take note.

So Is Getting Word Out
In startup language: Buzz & Hustle
Ever since November 8, the day the move was announced, many faces from the government and the party have been out there – speaking at conferences, TV shows, writing articles or even addressing the music concerts. There’ve had ads informing about the scheme in papers and ads praising it on radio. There’s always been buzz around it and that’s what every startup craves. Understand the importance of the various channels of communication and use the well. Move around, hustle because getting things done is important, but conveying that it’s done and that it’s good is equally important.

Capacity Building & Using It
In startup language: Scalability Is Core
Now here’s something that is very different in this case when compared to startups. The state is huge and has at its disposal machinery it can use to take actions at all levels. A startup, however, is not as equipped in terms of physical assets. But both have different assets too. While the state has spent time building that capacity to enact such decisions, a startup has spent time ideating and hustling too. Either way, building those capacities that help you play the long innings must always be a priority because scalability shall always remain crucial to startups. It matters in the long run, like the team.

Seek Expert Opinion
In startup language: Validate The Idea
Some say that the government did not consult enough experts or that it consulted only those it agreed with. Others say many experts were spoken to and suggestions noted. However, names of no venerable economists have been cited to say they were consulted. Whatever the case, this is another reminder that opinion from experts in that space or industry and the immediate users must be sought to try and validate the idea. But then the secrecy of the project and the need for opinion do make for a fine balance to look for. And that’s what you must seek. It’s also important to know who to take opinion from, how to use it and when to stop seeking it because you don’t want too much of it, but only the right kind. Let’s say the jury is still out on this government move and if the idea was or should have been validated.

Don’t Stop Making Corrections
In startup language: Fix Those Bugs

One thing the government has constantly shown ever since the move was announced is that there have been new relief measures coming out everyday. Some days those with weddings in the house had some respite, other days the government said farmers could use old notes to buy seeds. These were cases that were left out in the initial plan and are only being considered now given that grievances caused and inability to suffice them. While many call it confused policy making, there’s one important lesson here for startups – never stop learning, identifying bugs (albeit through the help of a competitor) and fixing them because that’s what will keep the product running and attuned to the market. While we can argue the government should have been more considerate and careful, let’s promise that we’ll be, at least.

Friday, 15 July 2016

Nightmares Of A Dating Platform Co-Founder

A picture from the first event of the Pop Culture Panchayat Series we hosted in New Delhi. Connecting people, does Nokia still hold a copyright to that tagline? Picture Credit: MYOLO

India is growing and it is growing fast. At least that’s the narrative the Indian government wants you to swear by. While I see some of that economic growth happening, I also think the we should look at the growth digits with a pinch of salt. But it’s some non-economic activities and events that tend to throw me back to a Thursday that I’ve never lived.

The Bollywood movie ‘Udta Punjab’ and the drama around its clearance and censor board chief’s medieval whims is one such socio-cultural piece in the larger painting, which to me was open-sourced earlier, but now appears to be more restricted. There are many such examples, people will tell you. Some will also tell you most of these are futile. So it depends who you choose to believe.

Without getting into the argument of why art demands, deserves and needs freedom and why the state is better focusing on poverty alleviation, I want to declare that I write this article as an Indian co-founder at a startup called MYOLO where we are building an online/offline socialising and dating platform.

It’s a platform we are building for the urban Indian man who is as much of a feminist as he is a lover of Virat Kohli’s straight drive. It’s for the young woman who is as much aware about Raghuram Rajan and his refusal of extending his term, as she is aware of the latest maroon lipstick shade from Mac. It’s as much for the queer person who marched at JNU for the Orlando massacre victims as it is for the transgender who practiced yoga who practiced yoga on the International Day of Yoga in Mumbai. It’s for everyone who fits some of these super stereotypes and for everyone who doesn’t. Essentially, it’s for the young independent thinker on the move, for the intelligent Indian.

Dating Platforms and Urban India

See, to us and our startup, the openness of the young Indian mind matters as much as the accommodativeness of society. By accommodative I don’t mean to give society an upper hand, it’s only to indicate the evolutionary nature of it all, among others, the nature of relationships, the mediums of realising it and of course the idea of marriage. And to be honest, while we believe we’ve got our target audience sorted, I think that audience is only growing by the day, especially with exposure to education, information on the Internet and the works of artists, authors and the likes from around the world.

Education is playing a key role. So is economic growth. No, not the forcing of Rana Pratap in Rajasthan history textbooks kind of education, but the kind of liberal education that is coaxing people to question that move. For instance, I think, (while both are welcome) today an article from the Spoilt Modern Indian Woman contributes more to advancing the cause of feminism than a lecture at a school function. Not only that, and you don’t need a genius to know this, with increased economic growth, there’s increased exposure and access to private education, the Internet and books and what not, and that in itself feeds into that cycle of more liberal students coming out as well. See, it’s not because joint families are breaking, but it’s because more families are getting educated too. So while we target higher economic growth, we shouldn’t try to paint and then chain our values. No, the time of Asian values is gone.

While societies are progressing (yes, we can argue about how we define progress), there are social elements that are going primitive too. Just so complex is India; actually the entire world. So many divides. For every stereotype-breaking campaign by a dating app (yes, I think the new Truly Madly AIB video song is great), there are thousands of Bhai fans who cannot see why his “raped woman” comment was wrong. And that’s just the unfortunate disparity of thought in the urban space. The rural has even more shades.



Online dating is perhaps in a need for correction, correction to nudge it back towards keeping things real. Why just stay stuck on messengers when technology can also lead you interesting events? Picture credit: BBC 
Okay, so let’s get to what prompted this post. It was this – this report claiming that the ninth edition of the travellers' guide and scholars' manual released by the Indian Council for Cultural Relations (ICCR) says that Indian women are still conservative, that they don’t really date. This one apparently even goes on to say, “The modern Indian woman is traditional in some ways. She may refuse politely if a man asks her out for a film or an outing. Dating is not common in India.” So what’s the deal? No, I’m not an Indian woman, but I’ve dated one for seven years. And I know now you are judging her and me, but the sourness in that analysis may lower if I tell you we got married after that dating period too.

Forget that though, why that statement? Why should we want to distance ourselves from dating? Even if it were foreign concept, it’s a concept we love and have embraced. It’s empowering to choose your partner. It’s fulfilling to love them. It’s more. Doesn’t even have to be eternal love, it could be a summer fling too where neither party was hurt or cheated. So it’s also nothing we are ashamed of. Meanwhile we should also remember that India is also now home to it’s own take on love hotels with Stay Uncle coming to the rescue of “couples that need a room, not judgment”. A much needed venture. And so, while the ICCR statement isn’t true of urban India, let’s say if it were true. Let’s say most Indian women didn’t date, but then the men do. Nothing saying there that they don’t. So are we saying that most Indian men are gay? Well, yes, I want a government body to acknowledge and embrace homosexuality in India, but don’t do that like a hypocrite now? I want you the state to embrace heterosexuality as much too. In fact, embrace the entire sexual revolution that we are so shy to admit and never talk about.

An Entrepreneur’s Nightmares

While this just squeezes my Indian soul, it also scares me as an entrepreneur. See, dating is core to the platform we are building, and the ICCR says most Indian women don’t date. A government body saying that is always scary. Now let’s connect some dots. Maybe there are none, but that’s how a scared entrepreneur’s mind works. Look at this video and listen to Google’s Eric Schmidt where he says one of the most important things for a company is to know what does the next five years look like. And you don’t even need Schmidt to tell you that, we are always thinking about the sustainability of the business anyway. And to me it all looked promising. More economic activity and more education mean more busy, young professionals looking for friends, love and experiences to share. And that’s a business opportunity.

But then I read that ICCR report. It scared me. Why, well because only a couple of days before reading it I’d read this – the government had just come out with an advisory for matrimonial websites asking them to take identity proofs from all users and to ensure they are not used for dating, but only for marriages. Yes, I’d welcomed that move of ID proofs and tracking the ISP because there’ve been reports of frauds being committed using these sites, that people were duped and cheated via the medium. So, I was happy. Good move. But no dating? Why say they can’t date and they must only be there if they want to marry. A declaration is a little too much now, isn’t it? Is courtship not a thing? Is the government paying for the accounts?

Anyway, so this advisory along with the ICCR report that followed got together to scare me. How do I begin to answer that five-year question then if I fear random government advisories and manuals? Yes, online dating is still a new space and it needs some corrections, perhaps guidance too. Yes, we know safety and privacy are paramount which is why we are working on profile verification and already had an ID upload feature even before the advisory was issued to matrimonial websites, but how do I know the right-slanting government of the Republic of India will not ban dating? What’s even scary is that how do I know that the single-majority government of India will protect entrepreneurs and individuals like me when there’s a violent backlash against dating by fringe elements? We remember the “Shiv Sena terrorising couples in Mumbai”, don’t we? So will the government maintain silence or will it be progressive enough to engage with the community and work on policies, a little like it did with the Startup India plan?

Security in Young Indians
Either way, it’s not in the government that I find a sense of security for now, but in the many individuals we are building this platform for. We don’t know how many people there are, but we know there are many. It’s that young Mumbai thinker that gives me confidence as much as the ziddi party-going Delhi lad who takes the cab back home to avoid drunk driving. Again, to go beyond the stereotyping, essentially every young Indian gives us the courage to keep doing what we’ve started and to take pride in what we are building. That intelligent Indian motivates us! And while they scare away my business nightmares, I sometimes worry about the nightmares of so many others. May be the monsoon will shoo some away and the state others. Meanwhile, thank you Young India.